DMV LE Manager

State of North Carolina
April 16, 2019
North Carolina, NC
Job Type


Description of Work

INTERNAL POSTING** - Only permanent NCDOT Employees or laid off candidates with the NC Department of Transportation eligible for RIFF priority reemployment consideration as described by NCGS

The North Carolina Division of Motor Vehicles is looking for motivated and energetic people to join our team. Start an exciting new career with an organization that is on the move! This position is currently located at NCDMV headquarters and we anticipate it moving to Rocky Mount in mid-2020."
The DMV LE Manager (Major) will have direct oversight and responsibility of the operational units (ID Fraud Unit, Inspections Unit, Notice & Storage Unit and Dealer Unit) at the License and Theft Bureau headquarters. In addition, this position oversees all projects (ranging from a legislative change in Bureau procedures to the design, development and implementation of a new software system), law enforcement accreditation through the Commission on Accreditation for Law Enforcement Agencies (CALEA) program, legislative affairs (legislative responses, legislative bill reviews and representing the Commissioner and Director at legislative meetings), the License & Theft Bureau's internship and volunteer programs, software administration for all Bureau members and conducts internal and criminal investigations in enforcement of Chapter 20 of the North Carolina General Statutes. The person in this position directly supervises the Captain over Programs & Services
Knowledge, Skills and Abilities / Competencies

Qualified Applicants must submit an application that clearly reflects work experience that demonstrates the following:

  • Thorough knowledge of Chapter 20 of the North Carolina General Statutes and the North Carolina Administrative of the principles of identifying and processing a variety of crime related evidence.
  • Thorough knowledge of Chapter 20 of the North Carolina General Statutes and the North Carolina Administrative Code specific to motor vehicle enforcement and the programs and services offered by the License & Theft Bureau and the Division of Motor Vehicles.
  • Knowledge of the software systems used by the License & Theft Bureau (Microsoft Office, CJLEADS, NMVTIS, NICB Isoclaims, LECMS, eCitation, MILES, SVRS, PowerDMS)
  • Demonstrated experience conducting analysis and properly assessing the needs of the Division and Bureau through in-depth reports to document quantitative and qualitative measures of unit performance and accurate forecasting of future needs.
  • Demonstrated experience analyzing and providing accurate detailed written information regarding impacts of Legislative bills on the Division, Bureau as well as citizens and businesses of the state.

Management prefers candidates that have:

  • Minimum of one (1) year at the rank of a Captain
  • The skills to investigate a variety of criminal cases, to interpret and apply criminal laws of North Carolina in investigations, to make arrest, to prepare comprehensive and detailed reports pertaining to individual cases, to present effective court testimony, and to apply the principles, techniques, and procedures of modern criminal investigation.
  • The skills to use issued firearms, tools and equipment to effectively perform the duties and responsibilities of a certified law enforcement officer and an agent of the License & Theft Bureau.
  • The skills to properly effect change and lead people, projects and programs at the state level for a law enforcement agency.
  • The skills to plan, lead, and effectively manage multiple complex programs, projects and assignments at the same time.
  • The skills to research, write, review, revise organizational directives and procedures.
  • The skills to effectively manage personnel by providing guidance, career development and proactively manage personnel actions by implementing corrective measures.
  • The skills to effectively listen and communicate in oral and written format through one-on-one meetings, presentations, emails, memorandums, letters and reports.
  • The skills to establish cross-functional relationships at all levels and with people working in all types of industries.
  • The skills to develop presentations across a variety of formats and deliver the presentations to diverse audiences.
  • The skills to positively resolve customer concerns as they relate to all operations of the License & Theft Bureau
  • The ability to independently make sound decisions that have the potential for high liability to an individual and the organization.
  • Thorough knowledge of the methods, procedures and practices used in the investigation of criminal offenses.

Minimum Education And Experience Requirements

Bachelor's degree from an appropriately accredited institution, and three years of supervisory law enforcement experience in the area of assignment; or an equivalent combination of education and experience.

Necessary Special Qualifications

Certification as a Law Enforcement Officer in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission.
Supplemental and Contact Information

Bridget Smith click apply
Applicant must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application. NCDOT will not accept "See Attached" or "See Resume" in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

For Permanent Appointments

State of North Carolina employees have the opportunity to participate in a compelling array of benefits to enhance their quality of life, their health, and their future. Benefits include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Some benefits require 30 + hours of work/week for participation. To find out about these, and other programs, please visit our Employee Benefits page:

For Temporary, Contract Or Other Supplemental Staffing Appointments

**There are no paid leave, retirement or other benefits associated with these appointment types.**


Company Description

Whether you are interested in the arts, transportation, IT, the environment, public safety, healthcare or countless other areas, the State of North Carolina has an opportunity for you.

North Carolina State Government employs more than 81,000 people across the state in various agencies, branches and universities. Our careers are as diverse as the citizens we serve! We are seeking skilled and dedicated individuals from a wide range of educational and experience backgrounds.

Governor Roy Cooper believes in the potential of our great state and its people. He knows that we can build a state and an economy that work for everyone. By investing in our public schools and giving students the tools they need to succeed, creating good jobs and raising incomes for the middle class, and strengthening our communities, North Carolinians can live and work in places they are proud to call home.

Working for the State of North Carolina can offer you the chance to effect positive change for our residents and visitors, take advantage of numerous benefit options and advancement opportunities, and work in an environment that values collaboration, creativity, innovation and diversity. Learn more about state government jobs at

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