Field Property Claims Adjuster – Brookfield, WI

June 23, 2019
Brookfield, WI
Job Type


We are Farmers!

Join a team of diverse professionals at Farmers to acquire skills on the job and apply your learned knowledge to future roles at Farmers. Farmers Insurance also offers extensive training opportunities through the award-winning University of Farmers named by Training magazine among the top 10 corporate training units in the world. Start your career at Farmers today!

We are looking for customer service focused individuals to build a rewarding long-term career with us as a Field Property Claims Adjuster!

The ideal candidate for this position will live in Brookfield, WI.

If you are looking for the following in your next career move:

    • Paid training through the award winning and industry leading University of Farmers.
    • Flexibility and independence to work outside the confines of a desk job.
    • Total Rewards benefits package, 401K, and a competitive starting salary.
    • Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership at a company you can be proud of.


Then Farmers Insurance is the place for you!

Our Field Property Claims Adjusters Will

    • Conduct field based investigations by visiting policyholders' homes to investigate property damage.
    • Use claims handling software, a company car and laptop to determine claims related damage and write estimates in a paperless environment
    • Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
    • Use strong customer service skills to negotiate with policyholders to settle the claim.


If You Have The Following

    • High School diploma or equivalent required. Bachelors Degree preferred.
    • Excellent customer service and communication skills.
    • Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
    • Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
    • Valid driver's license. Final candidates will also be subject to a Motor Vehicle Record background check, because the position may include a company vehicle.


Candidates Must Be Willing And Able To

    • Travel to other geographic regions to offer claims support in the event of a catastrophe. Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days.
    • Inspect roofs and small, confined spaces that have been damaged.


Physical Actions

Bending Pulling Sorting Carrying up to 20 lbs. Pushing Speaking (English) Climbing Reaching Standing Key entering Reading (English) Walking Kneeling Seeing Writing (English)

Physical Environment 

Required job duties are normally performed in a climate-controlled office environment, but with exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions Excessive noise levels Chemicals Chemical/Biological conditions Moving mechanical parts Areas considered dangerous Conditions which could affect the respiratory system or skin such as: fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation

Education Requirements

High School Diploma or equivalent required. Bachelor's degree preferred.

Experience Requirements


  • Customer service experience, preferably in a retail environment


  • Construction or Insurance experience highly desirable and preferred


  • Candidate qualifications may be reviewed against the requirements for the associated levels of this position's core function


  • Must achieve a minimum passing score on all claims training exams

    Bilingual (Spanish and English) candidates will be eligible to earn additional multilingual pay!

    Special Skill Requirement


  • Excellent communication skills – both written and oral


  • Computer skills - MS Word, Excel, Outlook


  • Proficiency with smartphones and applications


  • Valid driver's license


Company Description

The companies comprising the Farmers Insurance Group of Companies® currently make up one of the country's largest insurers of vehicles, homes and small businesses, and provide a wide range of other specialty insurance and financial services products.

In business since 1928, today at Farmers® we proudly serve more than 10 million households with more than 19 million individual insurance policies across all 50 states through the efforts of nearly 48,000 exclusive and independent agents and approximately 21,000 employees. Our experience provides a rich history and legacy of service and strong customer relationships, while our focus on smart innovation, technology and entrepreneurship helps us to stay creative, to continually improve our product offerings and to drive the evolution of the insurance industry. Farmers Insurance Exchange®, the largest of the three primary insurance insurers that make up Farmers Insurance, is recognized as one of the largest U.S. companies on the 2017 Fortune 500 list.

At Farmers®, we understand that every encounter with customers is an opportunity to differentiate ourselves with our personalized service and have an overall positive impact on their lives. We pride ourselves on helping the individuals and businesses we serve become smarter and better prepared to protect the things that matter most to them.

We are also deeply committed to giving back. The Farmers culture is built around opportunities to volunteer and help improve the communities in which we work and live.

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