Fraud Analyst – French Speaking

Expedia Group
Published
June 26, 2019
Location
Bellevue, WA
Job Type

Description

Who You are

Are you someone who enjoys fitting the pieces of a puzzle together so that you can see the whole picture? Do you have a background in research or investigation? Does the prospect of a constantly evolving job with multiple avenues of approach sound appealing? Are you an individual who has a detail-oriented approach to life and a desire to continue learning and improving? If this sounds like you then the Fraud Analyst job may be right up your alley.

What You Will Do

You will assist the team in preventing fraud, providing a benefit to both the company and our customers.
Work independently of other analysts while still chipping in to the overall goals of the team and department.
You will provide an in-depth analysis of transactions in order to evaluate the fraud risk involved
We want someone to assist with special projects both inside and outside the queue when required
You will assist in identification and reporting of bugs or issues impacting the team
You will research transactional and customer records to link unidentified transactions and accounts to known fraudulent activity
You may execute standard SQL database queries to retrieve data and produce standardized reports
You may analyze or assist with analysis of acquired data and reports to identify new fraudulent activity
We want you to continue to grow in skill and understanding of current fraud trends
You may assist with or perform special projects in a timely manner, as requested
You will maintain or exceed required performance standards.

Qualifications & Requirements

Native-speaking French language skills

Strong communication skills with a results-oriented approach
The ability to self-motivate and strive for improvement both in yourself and those around you.
We are seeking someone with proven customer service, organizational, and analytical skills
Confidence in making instinctual decisions with little or no supervision
Strong internet research, Microsoft Office, and overall PC skills; SQL experience is an added benefit

Education

Minimum Requirements

Bachelor’s degree preferred.

Experience

1+ year customer service experience preferred; call center, airline or travel agency experience a plus; previous risk analysis experience is preferred.

Diversity statement

We are committed to building an inclusive work environment with a diverse workforce. All applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Company Description

Expedia Group (NASDAQ: EXPE) is the world's travel platform, with the power to bring the world within reach for millions of people. Our extensive brand portfolio includes some of the world’s most trusted online travel brands, powered by the most knowledgeable, passionate and creative people in our business.

Our travelers, our teams and our partners are our priority because we recognize the importance of what we do. Travel makes people better, makes the world better, but it can be complicated and frustrating. Our role is to overcome these challenges, to make travel more accessible – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®. For more information, visit www.expediagroup.com.

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