Lead Product Manager (AML)

June 26, 2019
Tampa, FL
Job Type


Purpose of Job
We are seeking a talented Lead Product Manager for our Tampa Crosstown or Remote location.

Represents business stakeholders to elicit, understand, analyze, document, refine and communicate business needs so that business and/or technical delivery teams can build effective solutions. This requires a detailed understanding of customer needs, as well as business vision and strategy, to prioritize investment, business value and delivery. Must be able to collaboratively work within multiple evolving development methodologies including iterative Agile and sequential Waterfall programs and projects, and variations thereof. Serves as the business requirements expert, engaging and managing the work of subject matter specialists from the business. Serves as the day to day decision maker and provides continual business guidance for the execution team. This position is responsible for prioritizing the execution team`s work so that it aligns with the sponsor's/business executive's strategies. Leads, manages or orchestrates activities for completion and proper documentation of business requirements and validating metrics as appropriate for methodology and Enterprise controls. Works with the business and IT delivery teams to identify and mitigate risks to include business operational risks. Escalates issues and develops and recommends appropriate solutions."

Job Requirements

About Usaa Product Manager (aml)

The AML Product Manager will lead the various AML agile teams responsible for AML’s strategy, ideation, definition and development of new products, services or features which evolve the compliance experience for USAA's AML efforts. Will oversee highly complex or strategic initiatives typically requiring confidentiality and enterprise-level visibility. Collaborates and coordinates between various business executive owners and subject matter experts as well as multiple technology leaders, Scrum Master and Tech Leads. The Product Manager will focus on setting vision for AML Epic and Feature development. In addition, the Product Manager will disseminate Features to the appropriate agile teams and work to report and communicate completion of Epics and Features to AML Leadership. The AML Product Manager serves as the business requirements expert, engaging and managing the work of subject matter specialists from the business. They will serve as the day to day decision maker and provide continual business guidance for the execution team. This position is responsible for prioritizing the execution team`s work so that it aligns with the sponsor's/business executive's strategies.

See what it's like to work for a company where your passion meets our purpose:

USAA Careers

Primary Responsibilities

  • Works independently on highly complex efforts to include multi-year journeys involving multiple teams, across programs/portfolios and can consistently leads and provides oversight to other DPOs on larger efforts.
  • Demonstrates creativity and ingenuity in the application and search for new solutions or evaluation of intangibles in order to resolve highly complex and unique issues.
  • Evaluates and analyze situations or problems and are expected to exercise expert judgment in the selection of methodologies, techniques, and evaluation criteria for achieving objectives and results.
  • Serves as a thought leader for a specific business and technology team, and assists management with the delegation of work assignments.
  • Serves as an expert across multiple business or system domains and leads development across multiple teams at the program and portfolio level.
  • Identifies engages, influences and leads business stakeholders and Subject Matter Experts across programs.
  • Works with business and Enterprise stakeholders to develop and validate business strategy.
  • Partner with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an expert understanding of the needs, measures, and risks & controls for the improvement area.
  • Serves as direct representative of the with delivery teams, representing/reinforcing the customers' perspective throughout the product realization cycle.
  • Works with the business process owners to develop project and program level metrics to manage and track benefits, adoption, and risks to operations.
  • Assists with portfolio, program and project level plans related to schedule, scope and resources.
  • Leads, collaborates with, and motivates cross-functional teams of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with major program/portfolio and/or product roadmaps.

Minimum Requirements

  • Bachelor's degree required OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
  • 8 or more years of experience in business and/or project delivery, including Project Management/agile scrum process, agile product owner role and digital product management.
  • Expert knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall)
  • Expert in Microsoft Office products and applicable databases.
  • Expert knowledge of Change Management practices.
  • Expert knowledge and demonstrated use of Process Engineering methodologies.

Preferred Requirements

  • 4 or more years experience managing projects in AML organizations at large financial institutions.
  • Expert knowledge of AML products and/or emerging technology platforms, applications and standards including the Actimize system.
  • Demonstrated ability to triage and resolve complex data issues.
  • Strong foundation in testing and quality processes in an AML environment.
  • Expert ability to effectively communicate, both orally and in writing, to executive leadership, driving accountability and sense of urgency.
  • Demonstrated ability to think strategically and leverage cross-functional teams to develop and execute strategy.
  • Demonstrated solid business acumen combined with strong technical foundations.
  • Proven leadership and ability to influence at all levels of management.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is notavailable for this position.

Company Description

USAA is a family of companies that provides insurance, banking, investments, retirement products and advice to more than 13 million current and former members of the U.S. military and their families.

We were founded in 1922 when a group of 25 U.S. Army officers decided to self-insure each other's vehicles, forming the United Services Automobile Association. In the decades since then, we have become known for our legendary commitment to our members, and are consistently recognized for outstanding service, employee wellness and financial strength.

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