Loss Prevention Investigator – NorthPark

Neiman Marcus Group
Published
July 14, 2019
Location
Dallas, TX
Job Type

Description

Company Overview

For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders: to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com. Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele. In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value-oriented, yet a fashion-minded customer. Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com. Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.

Description

A Loss Prevention Associate is responsible for proactive prevention of shortages caused by internal theft, external theft, fraud, and paperwork errors.

Qualifications

  • Customer Focus
  • Technical Learning
  • Conflict Management
  • Functional/Technical Skills
  • High school diploma or GED required.
  • Investigators must possess strong leadership and organizational skills, as well as effective verbal and written communication skills.
  • To perform this job successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or ability required.

Company Description

Neiman Marcus is the premier destination for luxury fashion and unparalleled service. For more than a century Neiman Marcus has transformed and elevated the shopping experience, becoming a leading purveyor of the world’s most unique luxury goods.

SUPERIOR SERVICE
We believe in a service model rooted in the relationships we have with our customers and always aim to enhance their shopping journey. Neiman Marcus takes pride and ownership in delivering an exceptional customer experience.

DISTINCTIVE MERCHANDISE
As the leading purveyor of the world’s most unique luxury goods, we offer best-in-class assortments of upscale apparel, accessories, jewelry, beauty, home products, and more, including exclusive designs developed just for us.

INNOVATION
The future of retailing is constantly evolving, and with a true focus on tomorrow’s technology, we can better serve our customers today. Our stores are designed to feel modern and luxurious, using a blend of art, architecture, and technology. Our online platform is curated to provide a personalized, boutique-like experience and features a wide selection of merchandise and around-the-clock service.

COMMUNITY
Neiman Marcus has a rich history of philanthropy. In 2013, The Heart of Neiman Marcus Foundation was established with the commitment to give back to our communities and provide enriching art education experiences to young people.

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