Manager, Asset Protection Fraud & Investigations

April 14, 2019
Westchester, IL
Job Type


The Manager of Asset Protection Fraud & Investigations will be responsible for the global enterprise hybrid -ecommerce, digital product and traditional fraud investigation program. Primary responsibilities include: conduct and manage analytically driven fraud and loss investigations, evolve fraud mitigation platforms and initiatives; manage a team of ecommerce analysts and internal investigators, maintain case management and financial fraud reporting metrics.

Primary Responsibilities Include

E-commerce & Digital Fraud Investigations

  • Prevents fraud and threats to the payment ecosystems.
  • Uses Cyber Analytics & Business Intelligence to disrupt payment system attacks.
  • Manages/conducts investigations into e-fraud crime and loss.

Financial Fraud & Integrity Investigations

  • Manages and conducts analytically sourced fraud investigations.
  • Evolves fraud detection platforms.
  • Promotes to the global enterprise Integrity, Compliance and Fraud Prevention.
  • Maintains Case Management system and financial loss records.

Additional Oversight Includes

  • Hires and coaches team of fraud analysts and internal investigators.
  • Budget oversight.
  • Professional development of regional Asset Protection team related to investigative methodology and case management.
  • Maintains industry trends in fraud and investigations.
  • Develop and maintain law enforcement relationships.
  • Manages project/assignments as necessary.
  • Travel will be required as needed to perform job responsibilities at 10 to 50%

In return for your expertise, Follett Corporation offers you the opportunity to showcase your skill set with leadership that values, recognizes and rewards talent!

~ We Look Forward to Working with You! ~ 

Key Requirements Include

  • Bachelor's degree in Criminal Justice, Accounting, Finance, Business or analytical field of study required.
  • A minimum of 5 to 7 years similar managerial experience over asset protection/fraud departments.

Experience Leading a Team Of Analysts And Investigators Required.

Certifications required: Wicklander/Zulawski ; CFE, CFI certification preferred.

Financial And E-commerce Investigative Experience With Care Closure Required.

  • Analytical investigative skill set required.
  • EBR and other fraud prevention and detection platform experience required.

Company Description

For more than 140 years, Follett has been a trusted partner to preK-12 schools, colleges and campus bookstores, taking care of the critical details that make it easier for schools to run, teachers to teach, students to learn and fans to celebrate. A leading provider of education technology, services and physical and digital content, Follett currently works with 70,000 schools and operates more than 1,250 local campus stores and 1,600 virtual stores.

With the 2016 acquisition of Baker & Taylor, LLC, Follett's reach also extends into the public library and global retail markets. Today Follett Corporation is the world's largest single source of books, entertainment products, digital content and multi-media for libraries, schools and retailers. Follett is a $3.6 billion privately held company headquartered in Westchester, Illinois.

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