Operational Risk Consultant 4

Wells Fargo
Published
July 25, 2019
Location
Chandler, AZ
Job Type

Description

Job Description

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively.

Operations provides foundational banking services for many businesses across the enterprise. We have an experienced leadership team and highly engaged team members committed to being a competitive advantage for Wells Fargo. From protecting customers from fraud to assisting bankers with opening new deposit accounts, from enabling companies to wire funds to processing millions of transactions accurately and timely each day, the critical work our team does creates the experience customers have with Wells Fargo. The work we do directly impacts Wells Fargo's ability to attract and retain customers. Together, with our valued partners, we strive to provide an outstanding customer experience across our business every day.

The Team
The Operations Control team is responsible for driving the execution and comprehensive view of risk across each Operations division by instilling a risk management culture where businesses are accountable for understanding and managing their risk.

The Role
The Front Line Control Consultant (Operational Risk Consultant 4) will provide operational risk consulting for the Wholesale Payments processes in additional to performing front line internal control and issue management assurance.

Specific duties for this position include, but are not limited to

  • Lead reviews to evaluate the design and performance of policies, procedures, systems and internal controls
  • Lead and participation in ad hoc control design reviews and walkthroughs with line of business partners, working laterally and vertically with risk and business managers in the organization
  • Develop issue assurance strategies to effectively sample the relevant population
  • Identify issues, analyze root cause and report findings and recommendations to senior management
  • Build and foster strong relationships and collaborate effectively by partnering with line of business partners to provide a risk perspective and recommendations as appropriate
  • Providing assistance to line of business partners in providing credible challenge for resolving issues and implementing action plans to address control deficiencies
  • Evaluate risk management artifacts and program compliance in alignment with Risk Management MRA sustainability

Required Qualifications

  • 6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 6+ years of IT systems security, business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination of both

Desired Qualifications

  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization

Other Desired Qualifications

  • Knowledge and understanding of the Operations Group and the larger PVSI organization
  • Knowledge and understanding of regulatory compliance requirements impacting Operations lines of businesses (Reg E, UDAAP, BSA, AML, HIPAA, Complaints)
  • Quality assurance, self-assurance or testing experience
  • Operational risk management tools systems experience (e.g. SHRP, RCSA), a plus
  • Experience with partnering with multiple stakeholders to include Operations line of business support teams and Enterprise teams
  • Strong analytical skills with high attention to detail and accuracy
  • Capable to operate in a high stress environment with multiple competing priorities
  • Leadership experience in a related operations, risk management or compliance role
  • Ability to articulate complex concepts in a clear manner
  • Ability to influence across all organizational levels, particularly senior management
  • Program and project management skills
  • Ability to implement a solution and communicate, in clear business terms, the benefits of the proposed risk management approach
  • Ability to influence executive decision-making and successfully negotiate critical issue resolution related to program initiatives in reference to issues management
  • Strong analytical skills with ability to turn findings into executable plans to meet business objectives
  • A BS/BA degree or higher

Job Expectations

  • Ability to travel up to 15% of the time

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Company Description

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 8,050 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 38 countries and territories to support customers who conduct business in the global economy. With approximately 265,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 26 on Fortune’s 2018 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. © 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
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