Regional Loss Prevention Manager

Published
July 2, 2019
Location
Carlisle, PA
Job Type

Description

Description

The Regional Loss Prevention Manager – Fulfillment Center (FC) leads the effort to efficiently and effectively provide security services and asset (lives, buildings, equipment, data, & intellectual property) protection through design of physical infrastructure processes across North American fulfillment centers. The RLPM is a key member of the operation’s organization, working with the FC Operational team and cross-functional teams throughout the organization. This leader will promote a culture where a diverse mix of talented people will work together to be customer obsessed, earn trust, and establish a collaborative environment to meet our goals. The position will have direct reports overseeing multiple sites and is field-based.

Key Responsibilities Include

  • Enhancing, tracking, and reporting on key performance-indicating metrics, allowing for performance improvements so that the desired outcomes are achieved to plan and in a timely manner
  • Assisting with investigations of internal and external theft or fraud and conducting interviews when appropriate
  • Effectively addressing security incidents, including potential and actual workplace violence incidents per policy, as well as conducting testing of the incident response plans
  • Ensuring that team members understand, align performance and actions with and can clearly articulate the vision and values of the organization and their department
  • Ensuring Internal Controls per Sarbanes Oxley (SOX) requirements related to area are fulfilled
  • Serving as department’s liaison and security subject matter expert
  • Developing business cases which receive the required approval, financial and technical resources, and the support of appropriate management to enact desired changes
  • Recruiting, hiring, developing and retaining candidates who raise the performance bar of the security services organization when needed
  • Results oriented leader that possesses strong influencing skill and is comfortable working in a fast-paced ambiguous environment while prioritizing and managing multiple responsibilities

Basic Qualifications

BASIC QUALIFICATIONS

    • 4-year degree from an accredited university, or equivalent military or professional experience
    • 5+ years experience in one of all of the following disciplines; corporate security management, loss prevention, asset protection, transportation/supply chain security, guard force utilization, and investigations
    • 5+ years overseeing multiple locations
    • 2+ years experience in a customer service driven environment
    • Familiarity with security equipment such as intrusion detection devices, access control systems, and CCTVs
    • Experience with MS Office Professional Suite, to include knowledge of Excel
    • Experience leading teams and providing management, leadership, and mentoring to team members as needed
    • Up to 25% travel (domestic)
    • Able to work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs with or without reasonable accommodation

Preferred Qualifications

PREFERRED QUALIFICATIONS

    • Strong familiarity with databases (querying and analyzing) such as SQL, MYSQL, Access, Exception Based Reporting, etc.
    • Analytical leader experienced in performance-based action and results-oriented management, as well as a strong project manager and effective problem solver
    • Ability to take calculated risks and challenge current practices to develop and deliver innovative solutions to meet or exceed the customer expectations
    • Experience with warehouse or distribution center services
    • Interviewing and Interrogation experience desired. Wicklander-Zulawski certification is a plus
    • Workplace Violence and/or Business Continuity experience
  • Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

 

Company Description

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.

Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.

You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

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