Risk Investigations Lead

Facebook
Published
April 11, 2019
Location
Austin, TX
Job Type

Description

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

The mission of the Facebook Risk and Payments team is to enable anyone, anywhere to be able to pay and be paid with confidence. This can mean different things across our many payments products - from providing support to advertisers who need help paying their bill, helping charities onboard to receive donations, to identifying and resolving fraudulent transactions. Within the Risk and Payments team, Risk Investigations is responsible for end-to-end fraud management for Facebook's suite of payments products. We define performance metrics, build monitoring and alerting systems, and use a data-driven approach to investigate and respond to new fraud trends.
We are looking for a manager to drive the team’s direction as well grow the skills and professional development of each individual. Our ideal candidate is passionate about data, has a track record of influencing change within large organizations, and loves developing people.

Responsibilities

  • Lead our risk investigations team to drive measurable business outcomes enabling product adoption while minimizing risk exposure
  • Provide expertise in career planning, performance management, and coaching
  • Drive team-wide results, determine what is important, clarify next steps and delegate effectively to meet expectations
  • Work with Risk Leadership team to determine a team’s project roadmap and priorities while holding accountable to milestones and delivery deadlines
  • Become an expert in core risk infrastructure, tools, systems, and data
  • Collaborate with our product, partnerships, and sales teams to ensure we are meeting our operational, service and revenue goals

Minimum Qualification

  • 5+ years of experience working in an adversarial space, for example, financial fraud, risk mitigation, spam, or product abuse
  • Experience manipulating large data sets in SQL or equivalent, and drawing actionable insights from data
  • Experience with relationship management and working within a global organization
  • Experience with strategic thinking with an analytical and problem-solving approach

Preferred Qualification

  • 1+ years of experience managing people

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Company Description

Founded in 2004, Facebook’s mission is to give people the power to build community and bring the world closer together. People use Facebook to stay connected with friends and family, to discover what’s going on in the world, and to share and express what matters to them.

Facebook is defined by our unique culture – one that rewards impact. We encourage people to be bold and solve the problems they care most about. We work in small teams and move fast to develop new products, constantly iterating. The phrase “this journey is 1% finished,” reminds us that we’ve only begun to fulfill our mission to bring the world closer together.

For a full listings of our jobs, visit www.facebook.com/careers

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