Sr. Fraud Risk Analyst

Blackhawk Network
April 7, 2019
Pleasanton, CA
Job Type


You will interact with the Chief Compliance and Risk Officer and other key business partners and be primarily responsible for the following

We are looking for a Risk Analyst to join our growing and dynamic Risk team. You will have the opportunity to perform transaction monitoring, supporting investigations and law enforcement requests, and prepare fraud and AML management reports.

  • Develop and execute transactions and system monitoring for unusual and/or suspicious merchant and other redemption activity processed through Blackhawk’s US and international proprietary systems.
  • Leverage appropriate tools (internal and third party) for complex analysis to identify and create linkages to detect fraud patterns in eGifts, MIDs, Safe, and IVR using various data sources, and support related investigations.
  • Manage a multi-department project to implement third-party solutions for IVR monitoring.
  • Respond to subpoenas and law enforcement and issuing bank requests for information to support their investigations.
  • Be the resident expert on custom reports using various data sources and tools, including Microstrategy.
  • Prepare management reports on investigations and transaction monitoring performance indicators.
  • Perform an independent review of sellers and buyers on Blackhawk’s proprietary gift card exchange platform.
  • Assist with creation and maintenance of policies and procedures.
  • Stay up-to-date with industry best practices and fraud trends to optimize and refine controls used to detect fraudulent activity.
  • Participate in other departmental projects as assigned from time to time. 


  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft suite: advanced Excel (e.g. Pivot tables, lookup and macro functions).
  • Ability to use Access or SQL or another query language to extract and analyze data
  • Knowledge of third-party systems (e.g., Lexis Nexis) used for business and customer reviews preferred.
  • Understanding of requirements of Anti-Money Laundering regulations, USA PATRIOT Act, Bank Secrecy Act (BSA), OFAC and FinCEN rules as they relate to Money Services Businesses (MSBs) preferred.
  • Ability to communicate very well in writing and in person.
  • Excellent judgment, the ability to take direction and work independently with minimal supervision and as a team player.
  • Excellent interpersonal skills with the ability to build collaborative relationships with various business units
  • Ability to work in a fast-paced and dynamic environment with a drive to deliver outstanding results.
  • The desire to learn and explore new concepts. 


  • Bachelor’s degree or equivalent combination of training and experience. 3-5 years of work experience in a compliance, audit, or risk analyst type occupation will be considered.
  • #GLDR

Company Description

Blackhawk Network develops new ways to give, receive and use “branded value”—like gift cards, digital payments, loyalty points—around the world. By creating rewarding experiences, we help our clients build engagement, loyalty, productivity and sales.

Hawk Incentives is a division of Blackhawk dedicated to providing customized engagement, incentive and rebate programs for consumers, employees and sales channels. They deliver rebate and purchase promotions, awareness campaigns, retention/loyalty incentives, win-back promotions and subscription incentives for consumer programs. Learn more about Hawk Incentives at

Founded in 2001, Blackhawk Network is headquartered in Pleasanton, California with more than 1,000 employees, and offers products and services in the United States as well as 24 other countries.

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