Friendly fraud can take a 25% bite out of online merchant’s profits, and demand even greater tolls in regulatory costs.The problem has been brewing for years, and a variety of factors have contributed, including the pandemic. However, this is no short-term problem, and online businesses need to address or face the consequences of a dwindling bottom line.

In this eBook, we’ll go over these common impacts on the bottom line of businesses, as well as a way to combat friendly fraud, and other types of fraud, automatically using an AI system.

    Highlights include:
    • Types of chargebacks
    • What “friendly” fraud might look like
    • Origin and scope of problem
    • Impact on your bottom line
    • Legacy systems and mindsets
    • The new and improved 3DS2
    • Additional practices to prevent friendly fraud