Friendly fraud can take a 25% bite out of online merchant’s profits, and demand even greater tolls in regulatory costs. The problem has been brewing for years, and a variety of factors have contributed, including the pandemic. However, this is no short-term problem, and online businesses need to address or face the consequences of a dwindling bottom line.

In this eBook, we’ll go over these common impacts on the bottom line of businesses, as well as a way to combat friendly fraud, and other types of fraud, automatically using an AI system.

Highlights include:
  • Types of chargebacks
  • What “friendly” fraud might look like
  • Origin and scope of problem
  • Impact on your bottom line
  • Legacy systems and mindsets
  • The new and improved 3DS2
  • Additional practices to prevent friendly fraud